Pleasant DMV experience
ITD Division of Motor Vehicles,
Everyone, and I mean everyone, that I came in contact with was friendly, kind and courteous. I never had a chance to sit down and read the magazine I brought because there is an adequate number of people working (unlike in many other states).
The facilities are very nice and were in excellent condition. The cleaning crew you have is amazing. All in all, it was a great experience.
On the road again, happily
Division of Motor Vehicles,
I dialed the number to ITD and got Debra Dopieralski. Even though it was over the phone, I could tell that Debra was happy to help. Her customer service started with a big smile, and she had the attitude of going above and beyond to help me.
I was on the road with in an hour, and I just wanted to be sure to recognize her for great customer service by telling you and as many other people as I can about my experience with the Idaho DMV staff.
Thank you so much Debra!