DMV Modernization receives technology award
A technology project that vastly improves the exchange of information between ITD’s Division of Motor Vehicles and local licensing/registration offices was named the state’s best “government-to-government” project.
Gov. C.L. “Butch Otter” presented the award Wednesday during the monthly meeting of the Information Technology Resource Management Council (ITRMC) that also honored several other state agencies for innovative uses of technology.
The IT Achievement Awards program honored Phase 1 of the DMV Modernization Project. ITD introduced the project in 2006 to modernize technology and enhance service delivery at more than 100 county locations across Idaho.
ITD also received an honorable mention for its interactive Statewide Transportation Improvement Program interactive CD and Web site.
A certificate acknowledging the project, submitted in the government-to-citizens category, was given to Senior Transportation Planner Sonna Lynn Fernandez who coordinates publication of the annual planning document.
“Providing reliable motor vehicle services to the citizens of Idaho requires complex information systems and a stable communication network,” according to a summary of the DMV modernization project.
The existing infrastructure had been in place for more than a quarter of a century, limiting services to county assessors’ and sheriffs’ offices. Initially, the cost of modernizing the entire delivery system was estimated to be $40 million. At the request of director Pam Lowe, program managers were asked to develop a strategy to modernize the system within the existing budget constraints.
A staged approach was developed and the first of four phases was substantially completed late in 2007. System Stabilization and Stand Alone Solutions included the following projects:
All of the Phase 1 projects were completed within budget and – with two exceptions – on schedule. Schedule delays were identified early in the process and were approved in advance.
“Completing Phase 1 of the DMV Modernization Project provided valuable enhancements to the daily operations for more than six federal, state and county government agencies. These agencies partnered together in a well-orchestrated strategy that enhanced access and delivery of DMV services, stabilized information systems and maximized the use of public funds.”
Project manager Shannon Barnes and DMV’s Bonnie Fogdall accepted the award on behalf of the department.
In presenting the award, Gov. Otter encouraged all state agencies to “keep thinking big and big things will happen.”