A feature of ITD e-mail programs that previously was not available will be activated next month, enabling employees to let senders from outside the department know when they are out of the office.
Beginning Nov. 1 when employees turn on their “Out-of-Office Assistant (in Microsoft Outlook and Entourage), the automated reply will be allowed outside of the ITD network, and this e-mail alert will be sent to internal as well as external e-mail recipients, explains Chief Technology Officer Jon Pope.
“As a result of this change, we would like all ITD staff to follow simple guidelines in order to ensure that both the department and the individual employee are protected from potential issues arising from providing sensitive information within the body of their auto reply message,” Pope said.
Employees are asked to follow these guidelines:
A good example of an auto-reply message is:
“I am unable to respond to my e-mail until (day, month, year). If you have an urgent request, please contact (name) at (appropriate phone number).