A strategic initiative that examined the way ITD operates and introduced a systematic approach to delivering services has been substantially completed.
Launched in early 2005, the plan focused on five primary approaches:
“We have come a long way in meeting the goals of the initiative,” says ITD Director Pam Lowe. “The process required an investment from all areas of the department, and that shows in the things we have accomplished the past two years.
“I want to thank all of the people who helped bring many of the specific projects to completion and hope that same energy will be applied to that finishing the remainder. The process is creating a more efficient, responsive department.”
Improving project and program delivery
Enhancing system operations
Other components of the “Enhancing System Operations” project have been completed, including an access management policy update, introduction of 511 Idaho Traveler Services program, changes to the road weather information systems (RWIS) and updating the statewide communication plan with ITRMC.
Planning and innovative finance
Other organizational development projects included the transfer of programming functions to the Division of Planning (now the Division of Planning and Programming). Work continues on an ITD facilities plan, including long-range plans for Headquarters and District 3, but consideration of any new buildings has been put on hold indefinitely.
Several other important elements of organizational development remain in progress: emphasis on research, consolidation of employee services, employee compensation proposals and internal realignments of ITD divisions.