Thanks for condolences
I am just amazed by the consideration and thoughtfulness of the employees of the Idaho Transportation Department. Thank you very much.
Beyond the call of duty
I called the Boise office of the Idaho Transportation Department to explain my dilemma, and someone there explained how I could go to the Internet, download the right form, and send it back for processing. I thought to myself, “This is gong to take the rest of the day.” We found a library close by, downloaded the form, faxed it to Boise and by the time we got back to the car rental desk, the Certificate of Extension was already there. I couldn’t believe it.
The person in your office who handled this matter so efficiently was Naomi Rawls. Please thank her so much for her efforts. She went beyond the “call of duty” to handle this so expeditiously.
Thanks so much,