Internet Transactions Processed by DMV (in thousands) — 2011 —
GOAL:
Process 225,000 on-line transactions annually by 2015 providing an alternative method for obtaining DMV services.
Why This Is Important
Online services provide the public an alternative method of payment for motor vehicle services such as licenses and permits. These services minimize staffing requirements and eliminate the need for motorists to travel and wait in lines.
How We Measure It
This measure captures only transactions by direct DMV customers who purchase online services for licenses, permits, and endorsements.
What We're Doing About It
ITD is working to expand the ability of customers to obtain licenses and permits on-line, and will focus on getting the word out for these new options through targeted communications.
— CURRENT STATUS — Cumulative DMV Transactions Processed, by Month (in thousands)
