Americans with Disabilities Act (ADA)


The US Department of Justice has advised agencies such as ITD to maintain a citizen request process as part of an ongoing effort to comply with the ADA.


As a member of the public, you are encouraged to make any requests for reasonable accommodation related to access of ITD programs, services, or activities. Such requests may include:

  • Printed materials in alternative formats

  • Sign Language Interpreters

  • Assisted Listening Devices

  • Website Accessibility/PDF document conversion

  • Curb Ramps

  • Pedestrian Buttons/APS

  • Sidewalk repairs




Any citizen needing accommodation may contact us.


ITD's ADA Complaint Procedures

 Discrimination Complaint Form

en Espaņol
  ITD ADA Transition Plan ITD ADA Transition Plan Needs Assessment Form
ADA Transition Plan -- Best Practices
  Useful ADA-Related Websites:

US Department of Justice's ADA Homepage

Information and technical assistance on the Americans with Disabilities Act.


U.S. Access Board

The Access Board is an independent Federal agency devoted to accessibility for people with disabilities. Created in 1973 to ensure access to federally funded facilities, the Board is now a leading source of information on accessible design. The Board develops and maintains design criteria for the built environment, transit vehicles, telecommunications equipment, and for electronic and information technology. It also provides technical assistance and training on these requirements and on accessible design and continues to enforce accessibility standards that cover federally funded facilities.

  ADA Accessibility Guidelines (ADAAG)
  The Americans with Disabilities Act (ADA) establishes design requirements for the construction and alteration of facilities in the private and public sectors. These requirements are known as the ADA Accessibility Guidelines or "ADAAG." ADAAG contains requirements for new construction and alterations. The Access Board develops the requirements as "guidelines" to serve as a basis for "standards" enforced by the Department of Justice (DOJ) and the Department of Transportation (DOT). ADAAG derives from an earlier Federal standard, the Uniform Federal Accessibility Standards (UFAS).
  Designing Sidewalks & Trails for Access

This Federal Highway Administration (FHWA) publication is the second part of a two-phase project focused on designing sidewalks and trails for access. It was created to provide planners, designers, and transportation engineers with a better understanding of how sidewalks and trails should be developed to promote pedestrian access for all users, including people with disabilities.

  Draft Guidelines for Public Rights-of-Way

Sidewalks, street crossings, and other elements of the public rights-of-ways present unique challenges to accessibility for which specific guidance is considered essential. The Board is developing new guidelines for public rights-of-way that will address various issues, including access for blind pedestrians at street crossings, wheelchair access to on-street parking, and various constraints posed by space limitations, roadway design practices, slope, and terrain. The new guidelines will cover pedestrian access to sidewalks and streets, including crosswalks, curb ramps, street furnishings, pedestrian signals, parking, and other components of public rights-of-way. On July 26, 2011, the Board released proposed guidelines for public comment. This proposal incorporates feedback from the public on previous drafts of the guidelines.